After installing fios150 the installers offered to take the old stuff as it would be easier for me. I said thanks
Equipment nowhere to be found. For 5 months I have explained what happened and they want me to pay for it. I offered to meet with installers and a verizon rep and verizon said no way they don't do that I swore on the Bible and my kids life to no avail
Here's the cute little (low life) trick they play. You get an email on a Saturday morning (i receivd a few) with a threat to pay for equipment in 24hours or shut off. No one answers between Saturday morning and Sunday so your forced to commit to a payment date. So when Verion tells you customer is #1 its quite false. I just set up payment arrangements to pay for equipment and I don't have it--never did. The other internet provider has comprable download speeds but one tenth of the up;load speed. They will buy my contract but my kids would kill me as it's slower and my daughter needs it for school.
So the king of speed holds you hostage and theres nothing you can do if you want the speed.
The Verizon Businees Model is all about Verizon and customer isn't even considered.
I say the second lowest form of life--the lowest being the Guy in Vegas from last night. I'm pretty sure the AG'S Office will listen and can only hope they make Verizon change their ways
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