Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
3rd month in a row where i'm getting charged with channels i did not sign up for despite already calling them twice! I can bear with it the first month since it could be a glitch, but 3 months in a row? And when I call, they are telling me I need to pay for it first and I will get credited later? How can verizon expect us to pay for a service we did not subscribe to, and how are the service personnel NOT doing their jobs and canceling those channels after calling them twice already??? this is making me want to subscribe to another provider, their service this year has truly declined!
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.
customer rep finally called me after my issue was escalated. i have been charged 3 months for channels i did not subscribe to. They said i ordered it thru my remote on labor day weekend, BUT i was out of town that weekend so it was not possible. He then tells me I need to call tech support to see if there is something wrong with the remote. I found that somewhat amusing yet abusrd. I did get credited for the 3 months but ONLY after I made numerous calls to them, and the first rep "forgot" to cancel those channels and therefore me being charged again. I have been with verizon FIOS for two years now and am very disappointed. Althought their internet speed is and FIOS tv is good, it is NOT worth dealing with constant billing issues. I am already looking for another provider as I am typing this. VERY disappointed.