pro-rated on contract renewal?
deblez
Enthusiast - Level 1

My 2 year contract expires in February 2014.  I renewed my contract in Jan 2014 for the exact same services however, the new contract does not go into effect until February. Why I am going to receive a pro- rated bill? The services are the same. Should I not just pay my usually bill in Jan and then start with my new bill in February?

deblez

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Re: pro-rated on contract renewal?
LawrenceC
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Re: pro-rated on contract renewal?
deblez
Enthusiast - Level 1

 Thanks for the reminder. I guess no other customer has this issue. sorry to waste your time.

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