I've been trying to enter a new credit card for autopay, but I continually get this message. I saw an earlier discussion about this, but the discussion was cut off without ever providing a solution. What's the solution? I've had the same problem on a computer and via the app.
Hi JRLComm,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
