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{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
DonP3
Enthusiast - Level 1
‎10-10-2022 10:14 PM

I get this on EVERY reward I’ve tried to redeem. Slightly annoying. 

5 people had this problem.
3 Replies
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Re: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
LawrenceC
Legend
‎10-11-2022 08:09 AM

Hi DonP,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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Re: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
stuckerman144
Enthusiast - Level 1
‎01-15-2023 12:40 PM

I am having the same issue on a gift card. It keeps saying {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}

Can someone help?

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Re: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
LawrenceC
Legend
‎01-15-2023 07:58 PM

Hi stuckerman144],

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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