"We are unable to process your request at this time"
Enthusiast - Level 1

I am completely unable to log in to my Verizon account. Every time I try, I get the following error: "We are unable to process your request at this time. Please try again later. We apologize for any inconvenience."

Support has been generally unhelpful, just repeating that I should try logging in on different browsers (doesn't work) and using the link they sent me (doesn't work). What do I do?

1 Reply
Moderator Emeritus

Hi @hnfzt13431 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.