Hi, I returned a dead DVR in September and the return has not been credited to my account, so I am being billed for it.
How can I get this equipment removed from my account?
Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. For billing questions, please contact Verizon during normal business hours.
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