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service interrupted
PinChesapeake
Newbie
‎12-18-2019 08:25 AM

First of all, I HATE VERIZON and as soon as I am able, I am changing services to COX. I have already spoken to their Sales person, Emily and she is great! I have paid a total of over $600 to Verizon JUST THIS MONTH and they still disconnected my service today, stating I need to pay $89 more dollars to reinstate service. I gave them a check for auto debit on the 27th. If my service is not on by the time I arrive home at 4:30 this afternoon, I am putting a stop payment on that $300 check and I am calling COX and having them come install tomorrow. I haven't been able to use my "on demand" in months and months, yet I've been paying for it!! 

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Re: service interrupted
LawrenceC
Community Manager
Community Manager
‎12-18-2019 08:35 AM

Hi PinChesapeake,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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