I'm upset that I got charged for vacation suspension. The agent I chatted with failed to notify me that there are charges associated with suspension. I now have to pay $50.
Originally, I had reached out to cancel my plan since I no longer needed internet for the next 6 months but then the agent suggested that I suspend if I was going to need service again. I agreed to it hearing that.
But if I had known that I had to pay for the suspension, I would have just proceeded to cancel my plan.
I did call back later to cancel the overall plan after seeing the suspension charge. Sadly, I still have to pay up.
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