verizon dollars

[Reenie22]

I have $75 Verizon Reward Dollars on my Visa card to apply to my Verizon bill.  However, after speaking to a "live agent" he was unable to assist me.  The option to apply my dollars to my bill that he suggested  IS NOT an option online or on the app.  Can anyone please help me?  Thank you

[vzw_customer_support]

Hello, being on top of your Verizon Reward Dollars is vital, especially if you are looking to apply them to your Verizon bill.

Keep in mind Verizon Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or Verizon gift cards, or used for security deposits for Verizon Wireless or Verizon Fios account services.

~Gilbert

[vzw_customer_support · Accepted solution]

Please be aware of the following:

Verizon Wireless Account Owners or Account Managers can use Verizon Dollars to pay their Verizon Wireless bills:

* In the My Verizon app, or through My Verizon - Choose "Bill" from the top menu, then choose "Payment" options. If you have Verizon Dollars, you'll see the option to apply them to your bill
* In a Verizon Store
* Through our automated phone system by dialing #PMT from your mobile phone

For more details on Your Verizon Visa Verizon Dollars, check out our FAQs: https://www.verizon.com/support/verizon-visa-card-faqs/

Let us know if we addressed all your concerns.

~Gilbert