why is my bill high this month›
Kafeel_AssistedCX
Enthusiast - Level 1

this months bill is high. can someone please help with the explanation.

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Re: why is my bill high this month›
rd1981
Newbie

I have had the same problem, I get my monthly notification of my bill being paid, and to my surprise, it is $30 higher. So now I have to call in and see why. I am also on the grandfathered plan as well. More money, more money, more money, and more.

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Re: why is my bill high this month›
vzw_customer_support
Customer Service Rep

We know how important it is to manage your account, and we are here to help out with any questions you might have. To better assist you, we will be sending you a private note. 

~Freddy

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Re: why is my bill high this month›
vzw_customer_support
Customer Service Rep

Hello, Kafeel_AssistedCX, I can understand how a bill that is higher than normal can cause concern. We can help you out with reviewing your statement. So we can best assist, we will be reaching out via Private Message.

-Lauren

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