you cannot add any more funds to your account this monthly cycle
Wheeler97
Enthusiast - Level 1

Hi, so I got a new debit card recently and on both mobile and desktop, it won't allow me to add the new payment no matter what. I need it added before the 22nd and the help bot won't take me to an actual person for help, so I'm hoping someone in customer service can see this and help me out. I don't have info for the old debit card, as I had to get rid of it due to my info being leaked somehow. 

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vzw_customer_support
Customer Service Rep

Hi, Wheeler97. You can contact the Customer Care team at 888-294-6804, and they will be able to assist with updating your payment information for you. If you have any other questions, send us a Private Note.

*Whitney

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