Phone: Curve 8530
Version: 22.214.171.1243 (bundle 1596, platform 126.96.36.1992)
Other information available upon request.
So, when i had the older operation system i had the older version of backup assistant. The last time i was on verizonwireless.com and managed my contacts they were all there some time ago. (about a few months)
My phone successfully backed up every day.
Today i installed the new version of the os to hope it would remove a few bugs.
I tried using backup assistant on the phone after downloading it on the verizon starter page. And it jsut gets stuck on the loading screen...
Now i went to verizonwireless.com hoping i could manally put a contact list in my phone by downloading it. There is none there and everything is gone from existence..
Whats the next step where do i go i need this fixed.
This was supposed to be the fail-safe.
Please help redeem the Verizon name
Update, they are now all back on the website under manage contacts, but the phone still freezes on the backup assistant pro boot screen.
I will update as i figure out more.