BB Curve G3 9330

[pichels]

Hi-

I'm a newbie - have an iussue with incoming calls from anyone.

I backed up my BB w/ Desktop Mgr and reset to factory defaults.

Then, I tried to call my phone again - still does not accept incoming.

Message for anyone calling into my phone is something like...

"the Verizon Wireless customer you called is not available at this time..."

Should I be calling the Verizon Customer Service - support number for help?

Any help is appreciated - thanks,

-P

[AyaniB_VZW]

Hi pichels,

I apologize for the delayed reply and I am hopeful your issue has been resolved in the interim. It sounds like your Call Forwarding feature is enabled.  To disable, dial *73, send , listen for the confirmation beep and end the call. Here in some more information about the Call Forwarding feature.  I hope this information is helpful.  Please let me know if you have any additional concerns.

Thanks for your contribution to our community forums,