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Backup Assistant and Curve 8330 PIN not working
akpeter
Member

I try to run the BUA app and it asks me for my PIN.  When I imput my PIN, it runs for a few seconds, then tells me that my PIN is invalid.  I have tried imputting it multiple times, resetting it, and even running the sync from online from my computer.  Nothing is working.  Anyone have any suggestions? Thanks!

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Re: Backup Assistant and Curve 8330 PIN not working
RCA
Member

I'm assuming you have an 8330? Your profile shows 833.

Do you have a data plan?

Where did you purchase the phone?

I honestly dont know why it's asking you for a pin but these are some of the questions that are going to be asked to help you out. Any other info would be of help.

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Re: Backup Assistant and Curve 8330 PIN not working
akpeter
Member

Yes its an 8330, I must not have hit the zero when I was filling out my profile.  BUA was working fine when I backed up this same BB then switched to a Chocolate Touch about 6 months ago.  Yes I have a data plan, and everything was working fine before.

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Re: Backup Assistant and Curve 8330 PIN not working
SoccerRef
Novice

Many people have reported problems using the BUA. I fine it easier to just use Desktop Manager to backup everything, contacts, calendar, settings, etc. locally to my laptop. Desktop Manager is on the CD that came with your 8330.

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