Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Blackberry Curve 8530 - New Update Issues (v.5.0.0.973)
jennyleighb
Member

Hi,

 

Ever since I updated to the newest Blackberry software earlier this week, I have been having a few different issues.

 

First, when I plug in my phone to charge, it will no longer go into Bedside mode and bring up the clock. I have tried resetting my settings for this, but nothing has worked so far.

 

Second, I have been getting fail issues with my scheduled Backup Assistant backups.  Even when I try to backup manually from the Assistant, I get error messages.

 

Hope someone can help me out! Thanks!

0 Likes
Re: Blackberry Curve 8530 - New Update Issues (v.5.0.0.973)---TEMPORARY FIX
StreetDocRN
Leader
Leader

Hi,

A lot of 8530 users have been posting about various problems they have had with this software release.  One fix is to downgrade to a previous version.  The previous release was 5.0.0.886, but in my opinion, it had some problems.  The original release of 5.0.0.734 was a good release.  You can download the .886 version from here and the .734 release from here.  Instructions for how-to downgrade your device are as follows:

 

How to Downgrade Your Blackberry OS

1. Make sure you have Blackberry Desktop Manager (BDM) installed on your computer. You can download it for free at http://na.blackberry.com/eng/services/desktop/ for PC or Mac.

2. Download the OS you wish to downgrade to and install that file on your computer. It will integrate with BDM.

3. Backup your contacts, settings, and personal files on your Blackberry with BDM. This will save you from losing your contact list and other personal information.

4. To begin the downgrade process, start BDM with your Blackberry attached to your computer via the supplied cable.

5. Once BDM has started and you are at the main screen, click on Application Loader and then Update Software.

6. After the BDM reads information from your Blackberry, you will be presented with a list of available updates. Select the version you wish to install by checking the box next to the version and click Next.

7. After the BDM reads your device, the process will start. Once started, follow the prompts and do not unplug your device or the installation will become corrupted. The process will take 25-30 minutes to complete. When the installation is complete, you will receive a message from BDM stating so.

8. You may have to reinstall some programs such as Blackberry App World, special themes, or games you purchased. If you backed up your device, you can now allow BDM to restore your files.

9. To restore files and settings, go to the main screen on BDM and select Backup and Restore and then select Restore.

10. You will be prompted for the backup file from earlier, which by default has the date in the name of the file. Once completed you will be shown a message stating it is complete.

 

Hope this helps,

Doc

 

0 Likes
Re: Blackberry Curve 8530 - New Update Issues (v.5.0.0.973)
bernish
Member

The issue we have discovered is that for email messages the option to "HIDE SENT MESSAGES" will not keep.  It keeps reverting back to no.  Those who have not upgraded it works fine.  Mine was working fine too until I upgraded.

0 Likes