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Blackberry Curve 9330 Keypad Frozen

I have a Blackberry Curve 3G 9330 that's been working fine for the entire 19 months that I've had it & I have not had any problems with it at all until earlier this week when suddenly my entire keypad quit working.  My phone still works and it takes phone calls, text, e-mails, etc. but I am unable to answer or do anything on my phone because of none of the buttons on the keypad, buttons on the side, mouse track, or etc is working.  Has anybody else had this to happen and know a fix for it?  Just curious on what steps I should take next other than taking it to Verizon.  Thanks!

Re: Blackberry Curve 9330 Keypad Frozen

Hi 4Prince,

I have a 9330 also, but I haven't had any problems with the keypad, though I've only had the phone for just a few weeks. I upgraded from an older Blackberry Curve to an HTC Rhyme, hated the phone and sent it back because I decided I wanted a new Blackberry instead. I was just wondering if you've figured out how to download ringtones from the phone itself? My older blackberry curve had a VZW tones icon in my system tray where I could go download things, but I dont seem to have one on this phone. If you get ringtones, where do you get them at? I'm sorry I couldn't help you with your problem, except maybe send it back and see if they will send you another phone since yours isn't working properly. Yours is the first post I saw about owning a 3G 9330, and was just curious if you knew about the ringtones. Any input would be helpful on this Smiley Happy  Thank you!