Blackberry Curve 9330 (os6) Can not search internet

VW1hrnochangeuuggh

I was on the phone for an hour with a tech JUST trying to figure out why I pay for data that I cant use!!  After a year and a half I have not been able to get on internet from my phone(i know, dumb me for not calling sooner)  The message I get:  You are currently on a service plan that requires a Wi Fi connection to use this application. Service guy sounded as if he knew what he was talking about, we went thru this and that and around again...I finally just hung up..any one have a clue for me??? 

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vzw_customer_support
Customer Service Rep

Hello VW1hrnochangeuuggh,

I'm sorry to hear that you are having issues with your Blackberry Data connection. I understand how important it is to make sure you are able to access data 24/7.  To further assist you please follow me MatthewS_VZW and then DM me with your contact information so I can speak with you directly, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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