I recently contacted Verizon when I was unable to access internet. They had me remove battery and replace and then call a # at Verizon to register (I think). Thought it was 228 but don't recall. They told me I would have to call this # every month to perform this function.
To update your phone each month, you will need to dial *228 press send and select option 2 to update. This will keep your device update to the towers.
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