Can't reply to e-mail on the new Blackberry curve
djdminor
Newbie

I can receive messages on my Blackberry curve from my gmail account, however, I cannot reply to the message. It says that I do not have a messaging service setup. How do I fix this?

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Re: Can't reply to e-mail on the new Blackberry curve
jnestell
Contributor - Level 2

Try registering the phone again by dialing *228 option 2.  Also you might have to go into your BIS account and send the service books again.  Is this a new phone?  It sounds like it might not have fully set itself up.

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Re: Can't reply to e-mail on the new Blackberry curve
StreetDocRN
Champion - Level 1

djdminor wrote:

I can receive messages on my Blackberry curve from my gmail account, however, I cannot reply to the message. It says that I do not have a messaging service setup. How do I fix this?


Hi,

On your device, go to Options>Advanced Options>Default Services.  You should have two things here:  Calendar (CICAL) and Messaging (CMIME).  The calendar entry does not really matter for this, but the messaging should be set to your xxxxxxx@vzw.blackberry.net email address.  If it is not, change it and save.  Then, your sending emails should work.

Doc

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