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Correct Answer!
Email accounts haven't updated in several weeks, not syncronizing
monique68
Member
‎08-12-2012 07:47 AM

I can't get my gmail accounts or my blackberry email to update..the last email notification I received was several weeks ago. Is there an issue?

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Correct Answer!
Re: Email accounts haven't updated in several weeks, not syncronizing
vzw_customer_support
Customer Support
‎08-14-2012 11:34 AM

Hi monique68, 

Having email delivery is an essential part of owning a Blackberry!  Let's get to the bottom of this!  What model is your Curve?  This information can be found on the label underneath the battery.  Are other data services like web browsing and apps working as normal?  Have you tried manually refreshing the email accounts to see if email will sync?  I am eager to receive your reply to make sure we get your email working again!

Thank You,

YaleK_VZW
Follow us on Twitter @VZWsupport

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