Erroneous Unread Message Counter

[corkbuster]

The unread message counter on the top of my curve repeatedly shows messages that do not exist on my phone.  I have searched for all unread messages an see nothing unread.  If I remove my battery and put it back in, essentially rebooting my device, then the counter is clear.  It happens on my Verizon Curve as well as my spouse's ATT&T curve from work.  They both pull down messages from the same verizon.net mailbox.

I have seen messages in my verizon.net INBOX that are not being received down to my handheld. They are always unsolicited messaged that I then manually mark as spam to remove.

Could there be timing issues with spam emails that are being moved out of the Verizon INBOX into a spam folder, but were in the mailbox long enough to trigger the counter?

Has anyone else seen a similar scenario?

[maryl]

I think this question belongs in the Blackberry forum.

[TamaraH_VZW]

I once had that issue when I had a Blackberry. It can be quite annoying.

I was able to resolve it by following up with RIM/Blackberry

Try these steps and let  me know if that works for you.