Having Problems with Backup Assistant with BlackBerry Storm 9530

[CZapata]

I saw an earlier post about this problem and it was never resolved.  I have updated my phone (dialed *228, option 2), deleted Backup Assistant and then reloaded it on my BlackBerry Storm.  Still have this problem:

I am getting the following error:

Error starting syncclient_ba_bb9530:

Symbol 'BlackberryPIM.openUnifiedPIMList' not found.

I do not need to know about any other backup programs through Google or Outlook - Verizon offers this product and it should WORK.  It worked just fine with my Blackberry Curve so I want to know how to get all of my contacts over to my Storm.

Thank you.

[RoyB_VZW]

I was able to locate the thread I believe you have referenced regarding this problem with  your Storm. For resolution, please click here. Hope this helps.

Thanks,

Roy_B