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Help! I just upgraded to a BB Tour, my first

jknox4sc
Newbie
‎08-22-2009 09:27 PM

I keep getting this text message that says:

 

"//BREW:0104F4BC:smileysurprised:ZMAILCI=7826D7F5F5BE6D1CEC4F1517C36E3E9E M6=8

To stop these messages simply reply to this one (charge may apply)"

 

I've replied multiple times and they keep coming.  Usually one every half an hour..........any suggestions?

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nmchileman
Master - Level 3
‎08-23-2009 05:19 AM

Before you upgraded to the Tour, on your last phone did you have the Mobile Email subscription or have the Premium plan?? Sometimes when you move from a basic phone to a PDA that message you get will be a new email alert, but the new phone can't process it because the old application isn't on there. Call customer service and have them make sure your Mobile Email subscription is cancelled in the switch. That should clear up your problem.

 

Good luck

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