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Messenger

Darlin
Newbie
‎07-23-2009 06:43 PM

Really folks...what's the deal with Messenger sometimes?  The lag when using mine is getting ridiculous.

 

 

Explainations?  Remedies?

 

 

(I'm using the Curve 8330)

 

 

Thanks. :smileyhappy:

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nmchileman
Master - Level 3
‎07-23-2009 06:54 PM

Are you referring to Blackberry Messenger?

 

I'm having an issue with it right now, too. It takes more than a few seconds to get the check mark that it was sent and I'm not getting the "d" for delivered at all. You're in SC, I'm in New Mexico. It may be something that's affecting not just a single area. Most of the time this is an issue with RIM directly, not Verizon as BBM goes directly thru RIMs servers.

 

I'll post back if Verizon or RIM release an alert about it.

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Darlin
Newbie
‎07-23-2009 07:01 PM

All of my messages are just check marks with no status & all my contacts are "unreachable".  In...sane.  Then my messages show up out of order & about 20 minutes late.

 

 

:smileymad:!!!!!!!!

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nmchileman
Master - Level 3
In response to Darlin
‎07-23-2009 08:19 PM

I knew it. Verizon and RIM just advised of an issue with BBM and PIN messages. Delays in getting messages and some people getting "x" when sending a message. They said about 50% of Blackberry customer's are affected. Here is a master ticket # for this issue: BB132777

You can possibly call and have your number added to this ticket, as I did.

Stuff like this is usually fixed in less than 12hours. But like I said it's mainly on RIMs side and their servers.

 

At least I know I'm not crazy.

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Darlin
Newbie
‎07-23-2009 09:02 PM

Whew.  Glad I'M not crazy.

 

 

Where did you find this out?  I was so close to throwing my BB out a window.  Still am.  Grrrr!

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nmchileman
Master - Level 3
In response to Darlin
‎07-23-2009 09:04 PM

I called CS to do some troubleshooting and they let me know of the open alert and got me added to the ticket. Mine is actually back up and running normally. Haven't had any delayed messages in the last half hour so. I'm getting the "d" for delivery and "r" for replied confirmations again.

 

You should try doing a battery pull and resending your service books to help get yourself going again.

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LOWFLYER
Contributor - Level 2
In response to nmchileman
‎07-24-2009 04:01 AM
I've been having the same issue.
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nmchileman
Master - Level 3
In response to LOWFLYER
‎07-24-2009 04:31 AM
Yeah, I'm still having intermittant issues with it. So it's still an on going issue. Should be fixed by tomorrow hopefully.
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nmchileman
Master - Level 3
In response to nmchileman
‎07-24-2009 06:44 PM
Looks like the issue is resolved. Personally my BBM was working fine this morning. Is it working okay for everyone else now?
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Darlin
Newbie
In response to nmchileman
‎07-24-2009 06:53 PM

Mine works super today!

 

 

Thanks for your help.  :smileyhappy:

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