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My BB Curve 8520 will power down when it has 3 out of 5 "bars" of battery power left.
debra85
Member

My BB Curve 8520 will power down when it has 3 out of 5 "bars" of battery power left.  I have replaced the battery twice.  It is out of warranty.  The software update did not help the problem.   Do I just need a new phone?

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Re: My BB Curve 8520 will power down when it has 3 out of 5 "bars" of battery power left.
YaleK_VZW
Verizon Employee

Hello debra85,

I can imagine the frustration the battery life is causing!  To confirm are you using the Blackberry Curve 8530? Have you attempted restoring the operating system through the Blackberry Desktop Manager?  This will help clear corruptions that may be present on the phone.  We can also discuss what options you have to get a new phone, if needed.  I look forward to hearing from you and finding a solution to your concerns.

Thank You,

YaleK_VZW

Follow us on Twitter @VZWsupport

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