Since switching from a BB Curve 8830 to a Bold 9650 I have been in BB he!! At one point I uploaded my contacts from a 9650 through Backup Assistant. Two replacement phones later, I cannot get the Backup Assistant icon or software to appear on my phone so that I can download the contacts. I have been in the store, on the phone, upgrading and downgrading OSs and still no Backup Assistant. Does anyone have the magic key to getting this application on my phone? Some relevant data, after receiving the phone and activating it and not having BUA, I upgraded to OS6 only to find that BUA is not compatible so down graded to OS 5.0.0.975. Have registered the hosts table several times and verified that the BB works for data and voice, restarted, am connected to 3G at 3 bars also WiFi at 54mbs. Have BB desktop manager 6.0 installed on a Windows machine. Thank you, thank you, thank you to anyone that can hep me get my contacts back on my phone.
