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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Need to Acivate my GLOBAL VALUE PLAN from Bangkok, Thailand
JohnAFarris-ABQ

On 21 Feb 2012 I bought the Global Value Plan.  I was told to dial *228, option 2 before I left USA, but I forgot.

I called Verizon from Bangkok & spent over $100 calling your tech help desk.

I was told to try *228, option 2 again, but it wouldn't connect.  I only got a message in Thai & English that it was an invalid phone number.  I was also told that if that didn't work that I should dial +19085594899, which I tried & received the same message.  I tried it again by first putting in the USA country code of 001 with the same result.  I next tried 1001 prior to the number with the same result.

One problem is that on my phone the + & the zero are the same keys.  So when I tried to dial the + it always appeared as a zero.

How can I get this fixed ???

Please help, it is important that I get my EMAILs during this three week trip.    Thanks,   John

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