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New BlackBerry Curve - In Box Messages Won't Go Away
sascol
Contributor - Level 1
‎07-29-2009 04:36 PM
I have a new curve.  Love it so far.  I have one issue.  My message indicator is telling me I have two unread messages.  I have looked everywhere and can't find them.  How can I get this to reset to zero OR where should I look for them that I may not have thought of?  Thanks in advance.
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Re: New BlackBerry Curve - In Box Messages Won't Go Away
Michele-VzW
Contributor - Level 2
‎07-29-2009 06:28 PM
Is it reminding you about text or email or vm messages?
Message Edited by Michele-VzW on 07-29-2009 12:28 PM
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Re: New BlackBerry Curve - In Box Messages Won't Go Away
sascol
Contributor - Level 1
‎07-29-2009 06:30 PM
Not sure - on my desktop there is just a yellow envelope with a "2" next to it
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Re: New BlackBerry Curve - In Box Messages Won't Go Away
K2C2_Keith
Newbie
‎07-31-2009 06:12 AM

There are several ways in which email can be "hidden".  Here are a few suggestions to "unhide" them.

  1. Open "Call Log" and delete all "Missed Calls". 
  2. While in the folder view, make sure all of your email icons are being displayed.  Select "Show all" in the menu.
  3. Open the folder labeled "Messages".  Select Menu > Options > General Options. 
    1. Change "Hide filed messages" and "Hide Sent Messages" to yes.
    2. Change "SMS and Email Inboxes" to "Separate" or "Combined", rather than "Theme Controlled".  (This is a long shot.)
  4. Open the folder labeled "Messages".  Select Menu.
    1. Select "View Saved Messages"
    2. Select "Reconcile Now".
  5. Open any email item. Select Menu.
    1. Select "Previous Item"
    2. Select "Next Item"
    3. Select "Next Unopened Item".

These are all I can think of right now.

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