Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Rhapsody won't work with BB Storm 5.0 .230

I have a subscription to Rhapsody and my downloaded songs now will not play after the new update. The error message says, "You cannot transfer or play any protected media files. Please remove some files."  I have practically tried everything I can think of, removing and replacing the battery, deleting the songs from my phone and reloading them, updating the licenses.  Nothing works.  Is anyone else experiencing this problem? Is this a problem caused by the new upgrade?

Tags (2)