Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Torch battery problems

I just purchased my Torch about 3 weeks ago, and I am having problems with my phone keeping a charge even when not being used. I completely charge the phone and have adjusted the phone settings according to the "extending the battery" guidelines, yet my battery is rapidly dying.


Is there a way to test to see if it is the phone or the battery that is causing this problem?