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Trackpad on my BB Curve Not Working
mazman23
Newbie
‎05-23-2011 03:43 PM

Hi!

My trackpad on my BB Curve stopped working. 

 

Being the resourceful fellow that I am I searched for this problem via Google.

 

It instructed me to pop my battery off and make sure a screw was tightened.  This unfortunatly did not work so I think I am going to have to take my phone in to a Verizon store.  Did I just shoot myself in the foot by going in the back of my phone? Can they fix the Trackpad issue without having me buy a new phone (I am of course about 10 months away from my new every two).

 

Eeek

 

Thanks 

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Re: Trackpad on my BB Curve Not Working
EdW_VZW
Verizon Employee
‎05-26-2011 02:54 PM

Hi Mazman23,

 

In reviewing your post, I appreciate how you looked up a way to resolve the issue. To remove the battery on your BlackBerry Curve 8530 was okay to do in order to see if it helped resolve the matter. I am sending you a private message to assist you further to see what options are available to resolve the issue. However, if you already had the trackball issue addressed , you may disregard the private message. 

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