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Unable to log into Blackberry Internet Service
Janveer
Newbie
‎07-05-2013 11:14 AM

I have a Username/Password, however it does not sign me into the Blackberry Internet Service.

Anyway I can retrieve these?

Thanks.

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An Accepted Solution is available for this post.
Re: Unable to log into Blackberry Internet Service
vzw_customer_support
Customer Service Rep
‎07-07-2013 10:28 AM

Janveer,

Thank you for reaching out to us. We want to make sure that you are able to access the services on your device. With Blackberry sign in it can at times be tricky. Did you recently switch to this device and have another blackberry previously? Also are you sure that the username and password you have is correct, or is at the last known set of info you have? It may be best to reach out to us at 800-922-0204 in order to look up your blackberry ID info and reset if neccessary. If not you are also able to reset info on blackberry.com. Let us know what route or other questions you may have and we would be happy to assist.

Thank you,

Tony_VZW
Please follow us on twitter @VZWSupport

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