can't sign into verizon cloud

LindsayLaMothe

Verizon please help me!! Someone stole my phone and it didn’t back up or move over to my new phone because it was cancelled/locked so that whoever stole it couldn’t access my information. I have now lost all of my photos of my brother who passed away and I’m desperate for an attempt to recover them. 

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

Hello, LindsayLaMothe. We terrible sorry to hear about the trouble you having with getting your important photos form the Verizon Cloud back up. We are going to send you a Private Note to assist you further. 

*Cassie

0 Likes
Reply