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cracked screen

oehamman
Newbie
‎06-07-2013 04:39 PM

is a bold 9930 cracked screen replaceable?

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budone
Legend
‎06-07-2013 04:41 PM

I am sure it is. But the cost, I have no idea

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vzw_customer_support
Customer Service Rep
‎06-10-2013 05:26 AM

A cracked screen is never any fun to deal with oehamman! Do you have equipment insurance? This is our best recommendation for unforeseen circumstances such as these. I'm sorry the manufacturer warranty does not cover physical damage. If you do not have equipment insurance we have a great CPO program!

http://tiny.cc/f4pgyw

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport



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oehamman
Newbie
In response to vzw_customer_support
‎06-10-2013 05:35 AM

Corporate phone, no insurance coverage. Plan to visit my local store today to investigate replacement costs. PS-upgraded my wife to a Galaxy last week, took the two year plan, am smarter than I look. Thanks for responding.

Ed Hamman

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