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cursor is all over the place.
hannah10
Newbie
‎06-14-2013 06:48 PM

I can't type, and even when i am not using the phone the cursor has a mind of it's own. second phone it's doing it on now.

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hannah10
Newbie
‎06-14-2013 06:48 PM

Blackberry Curve 9330

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vzw_customer_support
Customer Service Rep
‎06-17-2013 09:45 AM

Thanks for reaching out, hannah10! I apologize for the delay. We can get your cursor back in shape and acting right! May I ask the current software you have on the device? To check go to Options>Device>About Device Versions. DO you typically sync the device with Blackberry Desktop Manager on your computer?  I look forward to your reply so we can get this resolved!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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