problem connecting to wi-fi

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Correct Answer!

can someone help me? everytime i try to connect to wi-fi on my 9850 i get a 'failure to connect to network'. I have talked to 10 tech support reps and even changed my phone. I have a wireless router and i've entered my password to connect, doesn't work. I don't have a push button on the router. So if anyone can help me i sure would appreciate it.