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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
storm 2 backup

Have a new storm 2. just looked at contacts and all are gone but 9 of 385.tried back up asst

but will not fix. On line I have all in my back up. Any idea how it happened and how to fix? Tried sync but came running and did not go to phone Thanks