unlocked blackberry storm 2 not responding to things in other networks abroad

willtabz
Newbie

i have a blackberry storm 2 unlocked i am in tanzania at the moment. *102# is a command to check the airtime in the phone but i cant do it with this phone. also the bis service doesnt work. could i get some information on this please

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vzw_customer_support
Customer Service Rep

Having phone issues while traveling internationally can be truly frustrating willtabz. I can understand the importance of being able to check email and other information. Are you utilizing our global plan? Here is some information http://bit.ly/xZd3pS . What error message are you receiving when you try to make a call? We don't support use of our phones in other countries with their international service. What happens when you try to log into the online Blackberry tool? What error are you receiving when you try an access information? I look forward to hearing from you.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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