Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
1XEV to 1xev on BB Storm 9530
BoomBotz
Newbie

For the last 2 weeks, my BB Storm has been swtiching from 1XEV to 1xev.  I am still able to get and make phone calls and SMS messages, but I am not able to receive any other type of data (e-mails, internet, ETC.)  It finally reached the point of me almost throwing my phone off the Brooklyn Bridge in disgust when the president of my company yelled at me for not replying to him. 

 

Here is what I've been doing to fix it:

 

1.  Manage Connections --> Turn all connections off --> Turn all connections on.  This works for about 5-10 hours, and then it switches again.

2.  Taking the battery out and putting it back in.  Again, works for about 5-10 hours, and then switches.

3.  Dial *228, press 1.  Did it 3 times, with the first time working, and then the other two times the recording telling me it can't be programmed.

4.  Dial *228, press 2.  Done this, same thing, works for about 5-10 hours, then switches.

 

 

I REFUSE to give Verizon anymore of my money for this, so I am not switching phones.  If anyone, ANYONE, can help with this (without going to the Verizon store) please, I'm begging you....

 

{please keep it relevant}

Labels (1)
0 Likes
Re: 1XEV to 1xev on BB Storm 9530
workaholick
Newbie

I have the same problems sometimes with my Storm. I was told to take battery off & hold end button for ten seconds & power back up. I also do *228 send & option 2. Hope this helps..........

0 Likes
Re: 1XEV to 1xev on BB Storm 9530
LCromwell
Specialist

Here is what you need to do. Call 800-922-0204 ask for Verizon's blackberry team after you ask for a tech. Explain the problem, they have been very helpful. You must make this call from some other phone than your BB phone.

0 Likes