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8830 cant edit or delete my e mail accounts
Lukescoach
Member

hi everybody!! I just fired up my old curve 8330 and noticed that all my e mail boxes are empyt except my g mail account. i went to e mail setup and it just sends me to the verizon wireless page which only shows my g mail account and won't show my 3 cox.net accounts whats going on here? Its been a year since i used my bb did something change??  please e mail me at {edited for privacy}with answers thanks

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Re: 8830 cant edit or delete my e mail accounts
SydneyK
Sr. Member
Sr. Member

Every time I reactivated an old BB, my accounts were there, BUT I always needed to resend service books. 

 

Try this:

 

1. Go to Options>Advanced>Host Routing Table. Press menu key for Register Now.

 

2. Go to the Verizon BlackBerry page (link below), log in, click on Help, then Send Service Books.

 

https://bis.na.blackberry.com/html?brand=vzw

 

One more consideration ... when I reactivated and was unable to access email, a BES plan was put on my account instead of BIS. Check in My Verizon if you think that might be an issue.

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Re: 8830 cant edit or delete my e mail accounts
Spiral
Sr. Member

Lukescoach wrote:

hi everybody!! I just fired up my old curve 8330 and noticed that all my e mail boxes are empyt except my g mail account. i went to e mail setup and it just sends me to the verizon wireless page which only shows my g mail account and won't show my 3 cox.net accounts whats going on here? Its been a year since i used my bb did something change??  please e mail me at {edited for privacy}with answers thanks


One possibility is that you have your email accounts set to delete any emails older than 6 months or 1 year.  That would have deleted all the archived emails on your phone when you reactivated it. 

 As far as newer emails are concerned, your Blackberry would only receive new emails from the time you reactivated the phone.   It will not access (for example) last weeks emails even though they may be present on your providers server. 

You could always forward any crucial emails to another account to get them to your phone if needed.

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