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9630 Tour - New icon just showed up
Socman
Newbie

I have a 9630 and now when I'm on a phone call, a new icon that looks like a domino has shown up right above the speaker icon.  I'm trying to find out exactly what it is, it is not documented in the user manual.  Does anyone else have this icon or know what it is?

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Re: 9630 Tour - New icon just showed up
ibanez737
Contributor

The one thing I would check would be the Enhance Call Audio.

 

While in a call, hit the BB Menu key (the dotted one next to the trackball).

From the menu, goto Enhance Call Audio

Change to Normal

 

That should get the icon to leave your screen, but there are 3 options if decide one of them works better than the default.

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Re: 9630 Tour - New icon just showed up
August03
Contributor

The icon is an indicator for the Enhance Call Audio feature selected on the device. The Enhance Call Audio feature is designed to allow a user to adjust the sound quality over the earpiece of the device (e.g. Boost Bass or Boost Treble)

To improve sound quality for all phone calls, complete the following steps:

To improve sound quality for all phone calls, complete the following steps:

1. In the Phone application, display the menu and select Options.
2. Click General Options.
3. Change the Enhance Handset Call Audio or Enhance Headset Call Audio field.
4. Display the menu and select Save.

To improve sound quality during a phone call, complete the following steps:

1. During a phone call, display the menu and select Enhance Call Audio.
2. Select Boost Bass, Boost Treble or Normal.

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