When phone rings, push the receive button, and the screen prompts you that you are connected, but your not - dead silence! Push the receive button again quicly, you hear a short busy signal, then your connected. Doesn't happen all the time, you receive only 1 out of four calls normaly. The caller on the other end hears the phone ring, then dead silence; untill I push the receive button again, and finaly you're connected. I heard it's a software issue. Phone is brand new, verizon sent out a second unit and it's doing the same.!
lightingray,
I can see becoming frustrating very quickly! I researched and didn't find any related concerns reported to us or RIM. Have you completed any resets on the device? Also, is this happening in a particular area, like home or the office? Keep me posted!
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport
What is the OS version you have currently? Have you updated your phone to 7.1.0.580? That's the latest official from VZW.
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