Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
After performing the latest update I lost the Bluetooth Icon on my Storm2

After performing the lastest update with the BlackBerry Desktop application to v5.0.0.607 my BlackBerry Storm2 started asking me for my password (different times). I typed it in =and it also asked me to type in the word BlackBerry a few times.


Finally it accepted everything but then it displayed the word "Wiping" for a long while. After it finished all of my contacts and a few of my applications were gone.


Luckily I had performed a Backup the night before. I restored my phone and many of the applications came back but the icon for Bluetooth is gone.


I have a Handsfree Motorola T605 Bluethooth installed in my car and now I can't connect to it.


How can I get the Bluetooth Icon back?

Labels (1)
Tags (3)
Re: After performing the latest update I lost the Bluetooth Icon on my Storm2


You wiped your device back to it's original settings, like you got it from the factory.  You are to be commended for having a backup of your data.  Connect your device back to Blackberry Desktop Manager and restore the Bluetooth service.  You may have to go into Backup and Restore and then click the Advanced tab.  It should be in there.