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App World Won't Install after 5.0 upgrade
bbstormchaser
Member

First time post. Just upgraded my OS to 5.0 everything seemed to be working fine, but I am not able to install BB App World. I keep getting the following message. "Uncaught exception: Missing resource net.rim.device.apps.internal.appstore.resource.BlackBerryAppStore" Has anyone else had the same problem?  Need Help!

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Correct Answers
Re: App World Won't Install after 5.0 upgrade
StreetDocRN
Leader
Leader

Hi,

Try to resend your service books and then pull your battery to restart your device.  See if that helps.

Doc

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Re: App World Won't Install after 5.0 upgrade
StreetDocRN
Leader
Leader

Hi,

Try to resend your service books and then pull your battery to restart your device.  See if that helps.

Doc

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Re: App World Won't Install after 5.0 upgrade
bbstormchaser
Member

Thanks Doc!  Pretty new to the BB world. Can you explain how that's done.

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Re: App World Won't Install after 5.0 upgrade
StreetDocRN
Leader
Leader

Sure,

To resend your service book, on your device, go to Email Settings and open it.  You will then press the Menu Key and select Service Books.  Then you will see the option to Send Service Book.  See if that clears up some of the problems.  Then pull the battery and refresh your device.

Doc

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Re: App World Won't Install after 5.0 upgrade
LCromwell
Sr. Member

Okay Doc I am rebooting with the new 5.0 BBM .

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Re: App World Won't Install after 5.0 upgrade
bbstormchaser
Member

That was the problem.  Thanks for the help!

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Re: App World Won't Install after 5.0 upgrade
StreetDocRN
Leader
Leader

You're welcome.

 

Doc

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Re: App World Won't Install after 5.0 upgrade
BBLover1
Member

When I go to Email Settings and click Menu, there is no option for me to resend service folders. 

 

Am I doing something wrong?

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Re: App World Won't Install after 5.0 upgrade
BBLover1
Member

Nevermind... I just took the battery out and it worked!!  Thanks for the knowledge! :smileyhappy:

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