App World Won't Install after 5.0 upgrade
bbstormchaser
Newbie

First time post. Just upgraded my OS to 5.0 everything seemed to be working fine, but I am not able to install BB App World. I keep getting the following message. "Uncaught exception: Missing resource net.rim.device.apps.internal.appstore.resource.BlackBerryAppStore" Has anyone else had the same problem?  Need Help!

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1 Solution
StreetDocRN
Champion - Level 1

Hi,

Try to resend your service books and then pull your battery to restart your device.  See if that helps.

Doc

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8 Replies
BBLover1
Newbie

When I go to Email Settings and click Menu, there is no option for me to resend service folders. 

 

Am I doing something wrong?

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BBLover1
Newbie

Nevermind... I just took the battery out and it worked!!  Thanks for the knowledge! :smileyhappy:

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StreetDocRN
Champion - Level 1

Hi,

Try to resend your service books and then pull your battery to restart your device.  See if that helps.

Doc

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bbstormchaser
Newbie

Thanks Doc!  Pretty new to the BB world. Can you explain how that's done.

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StreetDocRN
Champion - Level 1

Sure,

To resend your service book, on your device, go to Email Settings and open it.  You will then press the Menu Key and select Service Books.  Then you will see the option to Send Service Book.  See if that clears up some of the problems.  Then pull the battery and refresh your device.

Doc

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bbstormchaser
Newbie

That was the problem.  Thanks for the help!

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StreetDocRN
Champion - Level 1

You're welcome.

 

Doc

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LCromwell
Specialist - Level 1

Okay Doc I am rebooting with the new 5.0 BBM .

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