Hmmm I followed those steps after reading your post and everything is working great on my phone now. I would maybe try pulling your battery and trying again? I hope yours works again soon! Thanks for the help, even though it sadly didn't help you 
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I'm not encouraged by hearing this I'm currently using v 6.0 bundle 2333 on my bold 9650, and the warranty just ran out 2 weeks ago - I'm now past one year. I also rely heavily on the email - I have 6 accounts set up and that's the majority of my activity on the phone, so if the update causes a problem, I'm not going to risk it.
I haven't been notified of an OS update - what is new or better that would make me want to change from an OS that is working just fine, thank you?
and - can you go to crackberry or blackberry.com and download the previous OS and reinstall that?
SoccerRef wrote:
Here are the steps I recommend following:
After you have downloaded the OS from Verizon, the fast OS install would be:
1. Back up with DM
2. Back up 3rd party apps with BBAK
3. Using BBSAK, install OS
4. Restore 3rd party apps using BBSAK Install CODs
5. Restore settings using DM
Several reboots will occur in 1. thru 5. above...let them finish...don't worry about any system messages until after 5.
JB
It's been a 2 day process for me... my own fault, for not listening to SoccerRef initially! And not having the time to sit down and "git 'er (re)done" when the first upgrade attempt left me with no email settings. I had the email coming to the phone but I couldn't edit or add new email addresses . . . here's what I went through, in the hopes that it helps someone else avoid the mess...
I backed up using Desktop Manager and BBSAK (Swiss Army Knife). Then, instead of following SoccerRef's advice, I used DM to download and install the update. It all seemed to go well, after restoring with DM and BBSAK, things "seemed" to be OK - even email was coming in. BUT, when I went to check the settings for email, (Setup >> email accounts) nothing happened - there was no way to add or edit existing emails).
So, I downloaded and installed(locally on my laptop) the 6.0.0.719 OS from crackberry.com, THEN used BBSAK to load the OS. The process was faster than via DM, and when all was said and done, I could go in to Setup >> Email settings, and actually edit my settings or add new emails. And everything else seems to work as well.
My advice to anyone wanting to upgrade to the 6.0.0.719 bundle 3084 - is to download the OS and install it ( http://vzw.smithmicro.com/blackberry/download.aspx ), and follow the steps outlined by SoccerRef.
The only puzzle I have left is a Facebook notification icon I can't seem to get rid of - I've checked and I have no messages, notifications, or updates to check, but I still have 1 new facebook icon showing in my message bar. but tha's for another thread - the email issue is fixed!! 
So, the last piece of my puzzle: I discovered I was once again not receiving email on my Bold after my device had automatically turned off for the night and back on the next morning. However, this time I was able to run through the email password verification directly on my device (as opposed to thru the browser / mobile.blackberry.com), and it has stayed active ever since. Now, wasn't that easy? 
I, too, had to go through and set up my passwords for each email account, as if it was a new device. But at least I could do that...after the first upgrade attempt, I couldn't. but I was getting emails, the old accounts were still there. I had just lost the capability to edit or add new accounts.
Everything seems to be working fine now, and a Facebook notification from Feb. 3 popped up on the evening of the 4th, once I looked at it, the icon went away. So that little dilemma is resolved as well. Now, what is new and different in 6.0.0.719 that makes it worth going through all the backup, restore, and re-initialize all my apps?? Or was it just an exercise to get me re-familiarized with all the menus and setup options on my Bold? 
I'm taking it as Blackberry's way of telling me I'll need to figure out whether I'm going Droid or iPhone next time I shop for a phone. 
ejhonda wrote:
I'm taking it as Blackberry's way of telling me I'll need to figure out whether I'm going Droid or iPhone next time I shop for a phone.
A couple of good friends went "Droid " on me, once I finally went to a BlackBerry (I was content with my Voyager for a long time!!). We'll see what's out there come September when my next upgrade rolls around....
ray11, I can't thank you enough for suggesting this solution. I did everything exactly as you recommended and it solved the problem perfectly. I was totally at a loss at getting my e-mail setup resolved, but that refresh button did the trick. (However, I will never feel confident in accepting VW's invitation to upgrade my 9650's software again!) You're awesome for sharing that with the board!!
