Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
BB Storm 9350 charging issues

I updated my BB to the 5.0.  Since then, I have had trouble with charging it.  I will plug it in to either the wall or the computer and it will not charge.  I have taken the battery out and reinserted it and it works intermittently.  Any suggestions on what else I can do?

Labels (1)
Re: BB Storm 9350 charging issues

If this was never a problem before the OS upgrade, I would wipe the phone after you backup and reinstall the new OS again.....