Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
BB Storm Update & Facebook Missing...But Not Missing!
RADishMom
Member

I updated the software to my BB Storm.  Facebook app needed to be reinstalled, so I did that.  It shows that it is installed, but I cannot not find it anywhere.  So I deleted it, the icon showed up, but had to be reinstalled.  Reinstalled.  Icon gone again.  The app list shows it as installed, but if its there, its GONE.  I checked hidden icons, couldn't find it there, either.  Anyone have any suggestions? 

 

Thanks in advance!

Labels (1)
0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
nmchileman
Sr. Member

 When you delete it the icon will remain because that's a link to download the app again. Sometimes it shows up in the Applications folder, or check the Downloads folder. Make sure you have Show All checked while viewing. If it's in the list in Options>Applications it's gotta be somewhere.

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
RADishMom
Member

It indeed shows up on the applications list under "options" but I cannot find it anywhere.  I have made sure "show all" is checked, I have checked every folder--the icon truly isn't there.  It is bizarre.

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
StreetDocRN
Leader
Leader

RADishMom wrote:

It indeed shows up on the applications list under "options" but I cannot find it anywhere.  I have made sure "show all" is checked, I have checked every folder--the icon truly isn't there.  It is bizarre.


Hi,

Try this...Go to Email Settings and open that.  Then press the Menu key.  Select Service Books.  Then select Resend Service Books.  See if that gets you fixed up.

Doc

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
ladiesman
Member

Hey i kinds figured it out!!!! yay me!!!

 

goto:

 

OPTIONS --> APPLICATIONS --> (on top right corner u have an icon called third party application, press it it gives you options for add-ons choose that then it will give you a list of all facebook myspace etc.... ) Hope this helped and then you can move them to main applications folder or where ever.

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
ladiesman
Member

Had to quote/correct myself :manmad: 

 

I was wrong about being able to move them to the main screen, you cannot do anything when u see the application besides deleting it. Sorry abt that

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
nmchileman
Sr. Member

From the home screen with all your icons displayed hit your menu button and select Options. This will show you what folder you have selected for your downloads. Any downloads you do should go in that folder.

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
fmlrockstar
Member

im having so problem so your not alone i tried everything still cant get it fixed so if anyone got ideas or know how to do it plz help i need my facebook lol

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
JChase
Member

me too! having the same problem, and getting extremely frustrated. 

I've called tech support and been to the store as well. No one seems to be able to help. They just keep telling me to reinstall the update, which still isn't working! 

0 Likes
Re: BB Storm Update & Facebook Missing...But Not Missing!
StreetDocRN
Leader
Leader

Hi,

I have one last suggestion.  If you were like me, you downloaded Facebook from within Blackberry App World.  Try to download it from your Blackberry browser or from your desktop.  Go here for the link at Blackberry's web site.

Doc

0 Likes