The Blackberry Device Manager installed in my PC shows that 18.104.22.1681 is already available. I was amazed and excited to upgrade my BB tour. So, i started doing my stuff... Upon continuing, to my surprise, I could no longer continue... because of this: " ONLY ACTIVE BLACKBERRY SERVICE SUBSCRIBERS ARE ENTITLED TO INSTALL THIS BLACKBERRY DEVICE SOFTWARE UPGRADE." What is this? I'm here in the philippines... what can i do? My current device software is 22.214.171.124...
You are getting this message because of one of two things; your device does not have any service or has had service suspended, or you are not a Verizon customer and you are trying to load the OS update to a non-Verizon Tour. If you are not a Verizon customer, you will need to delete the vendor.xml file on your computer before loading the software. Basically, it will be like loading a leaked OS to your device. A Google search will give you more details.
Go to C:\Program Files\Common Files\Research in Motion\AppLoader on your computer and you should find the vendor.xml file. If you do not, do a search for it and you should be able to find it.
It is a file used to help with the installation of the software depending on service profider.
thanks for telling me where to find it. i already deleted the vendor.xml file but it still says i am not an active balckberry service subscriber. i guess i really dont know what im doing here.. i need the simplest instruction or steps on how to upgrade my BB tour. all i know is i have already delete the file.
hi doc, i already did what you said. i deleted the vendor.xml file but the DM still says that im not an active blackberry service subscriber. i got a feeling that RIM is blocking it so i cant use DM for this. now my problem is, WHERE CAN I FIND A LEAK FOR THAT OS? There are some links i found but whenever i open it, it says that the link has been deleted because of certain viloations.. whatever... can you give me a site where i can find and DOWNLOAD THE OS? THNX