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arush
Newbie
‎02-09-2010 05:05 PM

I can receive email but I cant get any graphics in the emails because it says something about no service book being found, I also cannot send emails from my phone.

 

And Bing doesn't work on my phone, it says "configuring bing mobile" and then just closes...

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StreetDocRN
Champion - Level 1
‎02-09-2010 05:29 PM
arush wrote:

I can receive email but I cant get any graphics in the emails because it says something about no service book being found, I also cannot send emails from my phone.

 

And Bing doesn't work on my phone, it says "configuring bing mobile" and then just closes...

Hi,

On your device, go to Email Settings and press the Menu key.  Select Service Books and Send Service Books.  That should get you going.

Doc

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 05:37 PM

Thats not an option it just gives me a bunch of internet options

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 06:21 PM

You may need to re-register your host routing table.  Go to Options>Advanced Options>Host Routing Table.  Press the Menu key and select Register Now.  After doing that, pull the battery out and allow your device to reboot.  Let me know what happens.

Doc

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 06:24 PM

There's a bunch of different ones, does it matter which one  I choose?

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 06:40 PM

You don't have to select any of them.  Just go into the Host Routing Table folder and press the Menu key.

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 06:48 PM

If i dont click on the host routing table and press the menu button all it says is close and if i click on it, it highlights one of the many different choices there are. When i press the menu button I have the options to view, register now, or close

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 06:51 PM

You want to click Register Now.  It doesn't matter what is highlighted in the table list.

 

Doc

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 06:54 PM

i just got an email that said that my handled has been registered with the wireless network

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 07:02 PM

Good.  That is what you want.  Now try to send an email and see if it works.  You can send one to me if you like.  Click on my Screen Name and you will see my email address listed.  If that doesn't work, I still have one more trick up my sleeve.

Doc

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 07:06 PM

didn't work it just says no message services configured you will only be able to save draft

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 07:13 PM

Ok,

I am assuming you pulled the battery and allowed your device to reboot.  Go back to Options>Advanced Options>Default Services.  From within Default Services, check Calendar (CICAL) and make sure your Blackberry.net email address is selected.  Make sure the same is showing for Messaging (CMIME).  Save if you are prompted to do so.  Then try to email again.

Doc

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 07:22 PM

calendar (cical) says facebook and there aren't any other options. there's nothing that says anthing about messaging or (cmime)

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 07:23 PM

You may have not set up your email accounts on your device correctly.  Here is a document from Blackberry that might be of more help than me at http://www.blackberry.com/btsc/dynamickc.do?externalId=KB02169&sliceId=SAL_Public&command=show&forwa...

Doc

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StreetDocRN
Champion - Level 1
In response to StreetDocRN
‎02-09-2010 07:55 PM

Also, you can follow the instructions found here at Verizon Wireless to properly set up your email address. 

Doc

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arush
Newbie
In response to StreetDocRN
‎02-09-2010 08:00 PM

Thanks for all your help, I just deleted the email account and then reinstalled it on my phone and now  I can send messages

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StreetDocRN
Champion - Level 1
In response to arush
‎02-09-2010 08:18 PM

Whew,

Glad you got it working.  If you don't mind, mark this thread as Accepted Solution so others searching will be able to find this thread if they have similar problems in the future.  Thanks.

Doc

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